[Solution] Brand Loyalty Often Shown
There are many reasons for an owner to place a brand on their hotel, but some feel that three factors are beginning to challenge the brand value proposition:
- Distribution sites, such as Expedia.com and Booking.com
- Review sites, like TripAdvisor and Yelp
- The lack of brand loyalty often shown by Millennials
Do you think these factors represent a real challenge to brands, or are they just hype? Will brands need to adjust their value proposition?